2017 Marymount California University MBA Program MCU-BUS 597 Course Peter Talaat (R1409D389564) Under Supervision of Dr. Ursula Schinzel Final Assignment Business Research Project Table of Content · Introduction· Entry· OrganisationalLeadership· The Qualitiesof the Leader· Poorleadership· Diagnosis (ProblemAnalysis)· Action Planand Solutions· Implementation· Termination· References Week 2 Assignment 1: Consulting in Communication Management Introduction If we look at the contemplation and examinationtogether with the experience and high vision of any establishment, and look atit for a long time we will inevitably find creative idea to promote thisestablishment. It is not necessarily that the creative idea (big or expensive)is sometimes simpler than we imagine.It depends on many axes such as exploitation of the strengthsof the establishment – its location – the exploitation of the points ofexcellence in the products of this facility and its services – exploit a gap ora specific need in the market – make minor adjustments to the presentation ofthe service / product or its specifications, etc.
These points or more are ableto develop this facility and make a quantum leap. This is what a consultant forbusiness can do. (Arthur N. Turner, 1982). Most of the facilities do not reach all the realcustomers, we find many of the large facilities and paid by millions to reachthis level, falling into the pit of the eye of many of its real customers and classifiedas missing for them. Often, they reach a small fraction of their customers andleave this facility to these customers, thinking that their voice has reachedas long as possible. And that there is no longer interested in its activitiesand services. (Arthur N.
Turner, 1982). But if we look hard we will find a large halo ofcustomers (much larger than we think) we could not reach them and they may bemore numerous and valuable than our existing customers, and these facts aretried on the ground by the consultant to develop business with many of hisclients. (Arthur N.
Turner, 1982). As they were not reached by these customers becausethey are protected by some routine habits (because they are not aware of allmeans of advertising – because they are not interested in the routine means ofadvertising – for the presence of their representatives in some parts – to fortifythem with some employees and given them high powers – Customers …
) Hence theimportance of cooperating with the business development consultant in thedesign of new mechanisms and the development of some old mechanisms to ensureaccess to as many potential customers. (Arthur N.Turner, 1982). We have served, and we continue to serve severalprofessional service providers, and our most prominent clients in this regard.(ArthurN. Turner, 1982). Entry Organizational leadership Organizational leadership is defined as the activityexercised by the Organizational leader in the field of decision making, Issueorders and supervise others.
Using official power and through influence andpersuasion with a view to achieving a specific goal. Organizational leadershipcombines in this concept between the use and influence of formal authority toinfluence the employees and their co-operation to achieve the goals. (TDKTechnologies, 2017). The modern concept of leadershipLeadership is the process of inspiring individuals todo their best to achieve the desired results. It involves directing individualsto move in the right direction, get their commitment, and motivate them toachieve the organization. (TDK Technologies, 2017). Leader roles There are two key roles for leaders to pay attentionto: First: Completing the taskSecond: Achieving communication with his assistants.
Leadership There are many leaders in life and there is no singleleadership. Leadership is distributed among individuals and is not confined tothe individual who sits at the top of the organization or company, but it islatent in any individual and at any level. That the primary task of leaders is to send goodfeelings into the hearts of those who lead them, when the leader creates a formof resonance – which is derived from a reservoir of positive that leads to theliberation of all that is happening in people. So, the roots of leadership function are essentially emotional. (ManagementStudy Guide Content Team, 2017). The qualities of the leader 1) Be seasoned and expert. 2) Identify weaknesses and work to eliminate them.
3) Discover strengths and work on their development. 4) To have humanity and good morals. 5) Does not distinguish between the members of histeam or the community he leads. 6) To be an example.
7) Be a good listener. 8) Improve the selection of his assistants who workfor the benefit of their community only. Poor leadership There are some things that should be available in thecompany manager to lead to success, which includes experience and understandingof business, and the ability to think under pressure, and the ability toprioritize, and make difficult decisions, the ability to deal effectively withthe presence of cash, in addition to the ability to inspire and motivate, thecompany may be exposed to problems due to lack of these things in the basics ofleadership. (Management Study Guide Content Team, 2017).
Diagnosis (Problem Analysis) It is known that the companies are based on severalcolumns, what are the pillars on which Egypro Ghana is based and what is thesolution to the problems facing the company. In this clause, we are going to analyses the organizationalleadership problems that is exist in Egypro Ghana. We have 5 major points came out because of the lack oforganizational leadership: 1- Mutualmistrust between the employee and the company.
2- Notfinding the right person for the right place. 3- Exploitationof the employee due to economic or political conditions. 4- Sales teammembers are trying to get each other clients to achieve the target. 5- Exploitationof some staff members. Action Plan and Solutions SN Problem Action Step Responsible Person Time Frame 1 Mutual mistrust between the employee and the company Solved by raising morale and proving good faith from the company first because it is the largest and then the employee CEO This will take between 6 months to one year to gain employees trust 2 Not finding the right person for the right place More effort needed during the Hiring process HR Department Immediately 3 Exploitation of the employee due to economic or political conditions Personal morals should be examined during hiring and ethical courses should be given to the current employees HR Department Immediately 4 Sales team members are trying to get each other clients to achieve the target Client list should be dedicated for each team member Head of Sales Department Immediately 5 Exploitation of some staff members Should be warned and if this incident repeated, the Management should fire them Head of HR Immediately Implementation Means of implementing the plan on the groundAfter the development of the strategy, we can only startimplementing it on the ground, and implement any plan through one of these twomeans: 1- The usual functional divisions of activities: The distribution ofroles and the assignment of people to their functions clearly and explicitly sothat we have nothing but waiting for the result.2- Transforming the plan into operational projects: We try as much aspossible to transfer everything from the plan to the ground.But we must know that these two means depend on the availabilityof some elements related to the plan from near or far, and those elements are: The presence of a good team polite and sophisticated, and has theenthusiasm, experience and efficiency that qualify him to implement that plan. Start the allocation of specialized centres and units to implementeach part of the plan separately.
Ensuring that there are means of communication between allparticipants in the plan, in order to achieve interaction, coordination andintegration. The last element that contributes to facilitating the means ofachieving the plan, Is the existence of special mechanisms containing thepreservation of information, data, plans and administrative decisions. (EricaOlsen, 2017).
Termination As a consultant, we recommendthat Egypro Ghana Limited should stick to the action plan and feed us back withthe results, on the same time we will focus with the key responsible person tosupervise the implementation of our Action plan, some tasks we will get theresults very soon and the others will take minimum 6 months and maximum oneyear. Below is a quick summary withour findings of the organizational leadership issues that affects Egypro Ghanaclosely and our suggested solutions. SN Problem Action Step 1 Mutual mistrust between the employee and the company Solved by raising morale and proving good faith from the company first because it is the largest and then the employee 2 Not finding the right person for the right place More effort needed during the Hiring process 3 Exploitation of the employee due to economic or political conditions Personal morals should be examined during hiring and ethical courses should be given to the current employees 4 Sales team members are trying to get each other clients to achieve the target Client list should be dedicated for each team member 5 Exploitation of some staff members Should be warned and if this incident repeated, the Management should fire them We recommend starting implementation as soon aspossible, waiting for Egypro Ghana Management decision in order to start. At the end of our report we wish Egypro Ghana the bestand we hope that we cooperate positively on getting the company on the righttrack. References 1. Alber, S.
M. (2010). A Toolkit for Action Research. Lanham, US:Rowman & Littlefield Publishers. 2. Jonathan Wilson (2014) The essentials of research methods. Sage. 3.
Arthur N. Turner. (SEPTEMBER 1982). Consulting is more than givingadvice. Retrieved December 19, 2017, from https://hbr.org/1982/09/consulting-is-more-than-giving-advice 4.
TDK Technologies. (2017). Key Components of OrganizationalLeadership. Retrieved December 20, 2017, from https://www.tdktech.com/tech-talks/key-components-of-organizational-leadership 5. Management Study Guide Content Team.
(2017). OrganizationalLeadership. Retrieved December 20, 2017, from https://managementstudyguide.com/leadership-ethics.htm 6. Erica Olsen. (2017).
Strategic Implementation. Retrieved December 20,2017, from https://onstrategyhq.com/resources/strategic-implementation/ 7. Kristie Lorette.
(2017). What Is Strategic Implementation? RetrievedDecember 20, 2017, from http://smallbusiness.chron.com/strategic-implementation-5044.html