Overview of Apple Products and Services
Apple Inc is Multinational Corporation based in Cupertino, California in the United States. This company specializes in designing, developing, and selling computer software, consumer electronics, and personal computers. Apple’s popular hardware products include the iPod music player, Mac line computers, iPad tablet computer, and the iPhone Smartphone. Software products include iTunes, Mac OS X, Mac OS X Server, and Quick Time. Initially, the company’s name was Apple Computer Inc. However, the term “Computer” was removed as the corporation shifted its product line to consumer electronics after the iPhone was introduced. The companies products are currently classified under three categories: legacy, vintage, or obsolete. These categories are based on the support level products continue to provide. Currently, Apple has a support policy that provides repair services lasting up to five years after a product has been discontinued. California is the only global location where this period lasts up to seven years is required by law.
Apple is second to Samsung as a global information technology company and third after Samsung and Nokia as a global mobile phone manufacturer. AppleCare is the company’s support service and hardware warranty. This service is a standard inclusion in all the company’s products. It offers hardware warrant and internet capability on the Apple’s products. As an offer, purchasing of an additional AppleCare Protection Plan extends support and hardware cover. This extended cover is dependent on the type of device purchased. The AppleCare service covers worldwide repair service for the device together with internet technical support. All Apple products are included with AppleCare service as a standard upon purchase. This implies internet support for three months and a yearlong hardware warranty for the purchased device.